Assistance dogs are welcome in all queue lines. However, assistance dogs are unfortunately unable to accompany guests on rides past the loading point.
We ask that guests with assistance dogs avoid certain zoo areas. This is because our animals may react differently in the presence of a dog. We ask that you keep an eye out for behavioural changes and if necessary move to another exhibit.
Please email firstname.lastname@example.org to talk through the best options for your visit. Where possible, we are able to make adjustments based on the individual circumstances to ensure you have the most convenient and accessible visit.
Unfortunately other pets will need to be looked after elsewhere - there are several kennels near to Chessington which may be able to help.