Please bring your order number (this can be found on your booking confirmation). This can be presented in printed and written form or shown on a mobile device, along with your payment card and proof of identification on the day of your visit. Accepted proof of identification includes a passport, national identity card and driving licence.
Please be aware if you are collecting a Merlin Annual Pass the card holder and card used for payment will always be required to collect the pass/es as they will not be issued without them.