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  1. Official Chessington World of Adventures Resort website: Best Price Guaranteed for Theme Park
  2. Theme Park, Zoo and SEALIFE General Information
  3. Booking Help

Articles in this section

  • How do I book tickets online?
  • I have not received my email confirmation - what should I do?
  • I'm having issues booking online - what should I do?
  • Can I change the date of my booking?
  • Can I buy tickets on the day when I arrive?
  • What do I need to bring with me to collect my tickets?
  • Why has my payment failed?
  • Can I cancel my booking and get a refund for my pre-booked tickets?
  • I need to add an Under 3 or Carer ticket to my existing order, how can I do this?
  • Do I have to print my Print@Home tickets or can I show them on my phone?
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How do I book a date to use my complimentary tickets?

If you have complimentary tickets, please email our Customer Services team at feedback@chessington.co.uk with your previously supplied case number and/or a picture of your tickets.

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Related articles

  • Can I contact you via Live Chat?
  • Do I need to pre-book online if I have a promotional voucher?
  • I need to add an Under 3 or Carer ticket to my existing order, how can I do this?
  • How do I purchase Merlin Annual Pass Friends and Family tickets?
  • Why am I unable to book for my selected visit date?

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