I have two paid bookings - what should I do? If you have two booking confirmations and two reference numbers, please complete a form here and a member of our team will investigate and contact you to resolve. Related articles I have not received my email confirmation - what should I do? Can I change the date of my booking? Can I change the date of the free tickets I have claimed through The Sun Newspaper? How can I contact you? What do I need to bring with me to collect my tickets?