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  1. Official Chessington World of Adventures Resort website: Best Price Guaranteed for Theme Park
  2. Theme Park, Zoo and SEALIFE General Information
  3. Booking Help

Articles in this section

  • How do I book tickets online?
  • I have not received my email confirmation - what should I do?
  • I'm having issues booking online - what should I do?
  • Can I change the date of my booking?
  • Can I buy tickets on the day when I arrive?
  • What do I need to bring with me to collect my tickets?
  • Why has my payment failed?
  • Can I cancel my booking and get a refund for my pre-booked tickets?
  • I need to add a Carer ticket to my existing order, how can I do this?
  • Do I have to print my Print@Home tickets or can I show them on my phone?
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I do not have the card used to purchase my tickets - what should I do?

If you have selected Print at Home/Mobile tickets then these can be scanned at the turnstiles to gain entry.

If you have selected Collect at attraction and the person named on the booking must supply the booking reference number/email confirmation, valid ID such as a passport or driver's license along with a bank statement detailing the purchase of the tickets.

 

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Short Breaks - Contact Us

Related articles

  • Do I have to print my Print@Home tickets or can I show them on my phone?
  • I've lost/forgotten my tickets - what should I do?
  • Do I need to bring Photo ID to check-in for my Short Break?
  • Can I downloaded my tickets for my Short Break to the Chessington App?
  • A checklist before you arrive

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