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  1. Official Chessington World of Adventures Resort website: Best Price Guaranteed for Theme Park
  2. Theme Park, Zoo and SEALIFE General Information
  3. Booking Help

Articles in this section

  • How do I book tickets online?
  • I have not received my email confirmation - what should I do?
  • I'm having issues booking online - what should I do?
  • Can I change the date of my booking?
  • Can I buy tickets on the day when I arrive?
  • What do I need to bring with me to collect my tickets?
  • Why has my payment failed?
  • Can I cancel my booking and get a refund for my pre-booked tickets?
  • I need to add an Under 3 or Carer ticket to my existing order, how can I do this?
  • Do I have to print my Print@Home tickets or can I show them on my phone?
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Do I have to print my Print@Home tickets or can I show them on my phone?

If you can open the Print@Home .pdf file that is attached to your confirmation email, then we can scan the barcode directly from your phone or tablet at Admissions on the day of your visit.

Print@Home tickets are only available for Park entry tickets.  

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Related articles

  • I have not received my email confirmation - what should I do?
  • What do I need to bring with me to collect my tickets?
  • I've lost/forgotten my tickets - what should I do?
  • I do not have the card used to purchase my tickets - what should I do?
  • Can I cancel my booking and get a refund for my pre-booked tickets?

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