When collecting your Merlin Annual Pass you will need to take along your confirmation reference number, the debit or credit card you used to make payment with and some other form of photo identification, i.e. Driving License or passport. The cardholder must also be present in order to collect the pass.
Please Note: Chessington World of Adventures Resort will only be open on Weekends for Zoo Days throughout November and then selected dates in December for our Winter's Tail event. Merlin Annual Passes can only be collected during these dates*. Please check our opening times here before you travel.
*Please note Merlin Annual Pass holders wanting to visit during Winter's Tail must book a discounted ticket for entry. For more information, please visit here.