Please visit Guest Help & Information, in Adventure Point, with your order number you would have received at the end of creating your I.D card online, this generally begins with a 5. The team in Guest Help & Information will then print your Yellow Ride Access I.D card and assign you into one of the below categories:
Red - You require a carer/helper
Yellow - You do not require a carer/helper
Once you have collected your Yellow Ride Access I.D card, it is valid for 24 Months and you can activate it yourself on your smartphone on each visit. on future visits you can collect your Ride Access Pass timecard from our Pre-Registration desk set up just to the right of our Guest Help and Information Entrance, This avoids queuing for Guest Help and Information. Please note this may only be available on Peak Days. On Off Peak days please visit inside Guest Help and Information and pick up your timecard from there.
Each Ride Access Pass holder will be entitled to have a MAX 3 companions ride with them at any one time. These companions don’t have to be the same people on every attraction but always only 3 companions per ride.