Making our attractions accessible to everyone is exceedingly important to us, however safety must remain our number one priority.
If you are using our Rides and Attractions and require our Ride Access Pass, you are required to apply for this online in advance of your first visit here.
Please note we do require atleast 7-10 working days to approve your application.
If this is your first time and you dont have enough time to register online before your visit then please visit Guest Help and Information with the relevent documentation which can be found here, and ask one of the team how you set up a Ride Access I.D valid for 24 Months. This means you will not be required to bring documentation every visit and this drastically reduces the time it takes to obtain your pass on the day.
At the time of enquiry in Guest Help and Information you will be asked a few health and safety questions so we can better understand how we can make sure you have a fun and safe adventure.
You will then be placed into one of our 3 catagories,
- Red - You do require a carer/helper
- Yellow - You do not require a carer/helper
- Pink - You do require a carer/helper - at Chessington World of Adventures Resort a number of our rides have steps on our evacuation routes, if you are unable to ascend / descend 25 steps in the event of an evacuation you will be given a Pink Wristband.
The only time we dont require you to have any assistance is in our Yellow catagorie.
Our Zoo and SEALIFE are very accessible with wide open paths for all levels of mobility.