To ensure our Ride Access Pass system remains beneficial for those who rely on it our Guest Services team must see certain documentation before they are able to arrange it.
We will accept the following documentation as proof of eligibility:
- Disability Living Allowance or Attendance Allowance award letter (dated within the last 24 months) showing that you receive the higher rate mobility component.
- Personal Independence Payment letter (dated within the last 24 months) showing that you receive enhanced mobility component.
- A current and valid Blue Badge.
- A current and valid Access Card including the queuing logo on it. These cards are available
If you believe you are unable to stand in a queue line for any other reason, we are happy to arrange a Ride Access Pass upon presentation of a letter from a professional body (e.g. a Nurse or a BUPA Healthcare Advisor) or your GP or Consultant on header paper (dated within the last 24 months) which clearly states that you are unable to queue and why (we do not need a letter of diagnosis).
Any of the documentation listed above must be presented alongside valid photographic ID for the named recipient.
Unless stated otherwise, no more than 3 companions can accompany any disabled Adventurer. Companions can be interchanged throughout the day.