Assistance/guide dogs are welcome in the Theme Park but unfortunately, they will not be able to accompany guests onto any of the rides. They will be allowed as far as the loading point where they must be left with a member of the party – they must never be left unattended anywhere in the Theme Park.
We ask that guests with assistance dogs avoid certain zoo areas. This is because our animals may react differently in the presence of a dog. We ask that you keep an eye out for behavioural changes and if necessary move to another exhibit.
Please email accessibility@chessington.co.uk to talk through the best options for your visit. Where possible, we are able to make adjustments based on the individual circumstances to ensure you have the most convenient and accessible visit.