Yes, Assistance dogs are welcome in our accommodation, but please tell us in advance so we can allocate the most appropriate room for you. Upon arrival, please advise Reception of any additional requirements and they will endeavour to accommodate these where possible.
We ask that guests with assistance dogs avoid certain zoo areas on Resort. This is because our animals may react differently in the presence of a dog. We ask that you keep an eye out for behavioural changes and if necessary move to another exhibit.
To reach Reception, please email reservations@chessington.co.uk. Additionally, please copy in accessibility@chessington.co.uk so that we can advise you on the best options for your visit when you are in the Theme Park and Zoo. Where possible, we are able to make adjustments based on the individual circumstances to ensure you have the most convenient and accessible visit.
For further information about accommodation accessibility click HERE