In line with the latest guidance from the Food Standards Agency (FSA) and UK Hospitality, Merlin Entertainments has updated its allergen policy.
To minimise the risk of miscommunication, we are no longer providing menu adaptations or personalised guidance regarding allergens. Instead, all guests will be offered an Allergen Guide to help them make informed menu decisions independently.
We remain committed to providing a variety of food options to accommodate our guests' dietary requirements in collaboration with our supplier partner, Aramark.
What is the Allergen Guide?
The Allergen Guide is a detailed document that lists all menu items along with their potential allergen content. It can help you identify which foods contain specific allergens so that you can make safe choices based on your individual dietary needs.
How do I use the Allergen Guide?
If you have any allergies, you should carefully review the Allergen Guide to identify which menu items contain allergens that you need to avoid. By cross-referencing their allergens with the information provided, you can safely select dishes that are appropriate for your dietary requirements.
What should I do If I am unsure about the allergen content of an item after consulting the Allergen Guide?
If you are still unsure about the allergen content of a menu item after consulting the Allergen Guide, we recommend that you choose an alternative, suitable option. The restaurant will not offer any menu adaptations. There are options on the menu that do not contain any of the 14 allergens.