Guest Help & Information is located in Adventure Point, close to Children’s Zoo and entrance to Mexicana. It is accessible via a ramp.
Articles in this section
- Do you have any accessibility guides I can download for my visit?
- Can I use the Ride Access Pass on all rides?
- Do I need a phone to use the Ride Access Pass system?
- Do I need to head to Guest Help and Information if I already have my 2 year Merlin Ride Access Card?
- Can I book my tickets online if I require a carer ticket?
- Where is Guest Help and Information located?
- What is the Ride Access Pass?
- Why have you switched over to a Digital Ride Access Pass System?
- Will I still be able to collect an ID Card that is valid at LEGOLAND Windsor, Thorpe Park, Chessington and Alton Towers?
- I find it difficult to be in a crowded situation, do you offer a quiet zone?