Where is Guest Help and Information located? Adventure Point - near Childrens Zoo and Entrance to Mexicana. It is accessible via a ramp. Related articles I have successfully applied for a Ride Access Pass, how do I activate it on my next visit? Where is the Annual Pass Holders Hub located? How do I escalate my complaint? I find it difficult to be in a crowded situation, do you offer a quiet zone? Where is the First Aid located?