Guests with Additional Needs
Information Guides
Tickets and Parking for Guests with Additional Needs
- What documentation do you require for a carer ticket?
- Can I book my tickets online if I require a carer ticket?
- How do you collect a carer ticket?
- Who can use a carer's ticket/pass?
- What if I am buying an Annual Pass?
- How do I collect a carer's Annual Pass?
Ride Access Pass
- Ride Access Pass: New for 2020
- I’m experiencing problems with my Ride Access Pass while I’m on Park. Who can help?
- What is the Ride Access Pass?
- How does the Ride Access Pass work?
- How do I apply for the Ride Access Pass?
- What documentation do you require for a Ride Access Pass?
Wheelchair Users
Resort Accessibility
- What are the ride Safety Restrictions?
- What are the height restrictions for your Rides and Attractions?
- Can I access rides with a cast or walking boot?
- Can I access rides with an amputation or a prosthetic?
- What are the seating requirements for riders of size?
- Do you cater for specific dietary requirements?
Accessibility in the Hotel
Guests with Reduced Mobility
Guests with visual or hearing impairments
Guests with Photosensitive Epilepsy
Accessible Facilities
- Where is the First Aid located?
- Where is Guest Help and Information located?
- Where is the Annual Pass Holders Hub located?
- Where can I find your accessible toilets?
- Do your accessible toilets require a RADAR key?
- Where can I hire a RADAR key?