Theme Park, Zoo and SEALIFE General Information
General Information
- Will Chessington World of Adventures Resort be in the expanded London Ultra Low Emission Zone?
- What is Chessington World of Adventures Resort?
- How can I stay up to date with Chessington World of Adventures Resort news?
- How long do you recommend to spend at Chessington World of Adventures Resort?
- Who is Chessington World of Adventures Resort suitable for?
- Where can I download a Chessington World of Adventures Resort Map?
Our Rides & Attractions
- What animals can I see at the Zoo?
- What are the height restrictions for the rides?
- What Family Rides and Attractions do you have available?
- What Thrill Rides and Attractions do you have available?
- What are the current queue times?
- What is Go Ape?
Booking Help
- How do I book tickets online?
- I have not received my email confirmation - what should I do?
- I'm having issues booking online - what should I do?
- Can I change the date of my booking?
- Can I buy tickets on the day when I arrive?
- What do I need to bring with me to collect my tickets?
Tickets and Packages
- What is included in my entry ticket?
- How do I book a ticket for my child who is under 3 years old?
- What is the Online Saver Ticket?
- Can we visit just the Zoo and/or SEA LIFE Centre during the main season?
- Do you offer a 2 day ticket?
- What age do you consider a guest an adult?
Location & Directions
- What is the address for Chessington World of Adventures Resort?
- Where is Chessington World of Adventures Resort located?
- How do I get to Chessington World of Adventures Resort by Car?
- How do I get to Chessington World of Adventures Resort by Train?
- How do I get to Chessington World of Adventures Resort by Bus?
- How do I get to Chessington World of Adventures Resort by Taxi?
Opening Times
Guests with Additional Needs
- Do you have any accessibility guides I can download for my visit?
- Can I use the Ride Access Pass on all rides?
- Do I need a phone to use the Ride Access Pass system?
- Do I need to head to Guest Help and Information if I already have my 2 year Merlin Ride Access Card?
- Can I book my tickets online if I require a carer ticket?
- Where is Guest Help and Information located?
Visiting with Young Children
- Do you offer a Parent Swap Pass?
- Is Chessington World of Adventures Resort suitable for families with young children?
- What services do you offer for parents with young children?
- Do you have a Baby Feeding Room?
- Where can I purchase/heat baby food?
- Where are your Baby Changing Facilities?
Merlin Pass & Chessington World of Adventures Resort Annual Pass
- Do I need to pre-book my visit with my Merlin Pass?
- Can I currently purchase a Chessington Annual Pass?
- I’ve already used my pre-book allocation but would like to book further in the future instead, can I cancel?
- Do I get free car parking with my Merlin Pass?
- Where can I find information on Merlin Passes?
- Where is the Annual Pass Holders Hub located?
Discounts, Vouchers & Promotions
- Do I need to pre-book online if I have a promotional voucher?
- Can I currently redeem Love2Shop/Leisure or High Street Vouchers at Chessington World of Adventures Resort?
- Do I receive a discount when booking online?
- Why aren't there child, senior concessions or student rates any more?
- Do you offer a discount for pregnant women, or those who do not wish to use the rides?
- I have a Kellogg's promotional voucher, how do I pre-book?
Facilities
- Are you making improvements to the Explorer Car Park?
- Do you have Early Ride Time at Chessington World of Adventures Resort?
- Do you have a Drop Off and Pick Up point?
- Is there a Chessington World of Adventures Resort Mobile App?
- Where is your First Aid Centre located?
- Do you have lockers available?
Events
Food & Beverage
- Where can I get water from?
- Can we use the Hotel restaurants if we are not staying over?
- Do you cater for specific dietary requirements?
- What Food and Drink options are there available?
- Do all of your Food and Beverage outlets accept cash?
- Can I bring a packed lunch or picnic?
Shopping
Schools and Groups
About Us
- How can I contact you?
- Can I contact you via Live Chat?
- What Conservation Projects do you run?
- Where can I apply for a job role at Chessington World of Adventures?
- What is your VAT number?
- I have recently applied for a job role, who can I contact to discuss my application?