How can we help?
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Theme Park, Zoo and SEALIFE General Information
- General Information
- Our Rides & Attractions
- Booking Help
- Tickets and Packages
- Location & Directions
- Opening Times
- Guests with Additional Needs
- Visiting with Young Children
- Merlin Pass & Chessington World of Adventures Resort Annual Pass
- Discounts, Vouchers & Promotions
- Facilities
- Events
- Food & Beverage
- Shopping
- Schools and Groups
- About Us
Frequently Asked Questions
- How do I book tickets online?
- I have not received my email confirmation - what should I do?
- What are your Opening Times?
- Do you have any accessibility guides I can download for my visit?
- Can I use the Ride Access Pass on all rides?
- Do I need a phone to use the Ride Access Pass system?
- Do I need to head to the Ride Access Pass Information Hub if I already have my 3 year Merlin Ride Access Card?
- Do you offer a Parent Swap Pass?
- Do I need to pre-book my visit with my Merlin Pass?
- Can I currently purchase a Chessington Annual Pass?
- Do I need to pre-book online if I have a promotional voucher?
- How can I contact you?
- Can I contact you via Live Chat?
- A checklist before you arrive