We understand the importance of guest feedback here at Chessington World of Adventures Resort and we are keen to hear about your experience.
Typically, our Customer Services team personally respond to emails within 7 days, however, this may increase in peak periods. To help us investigate fully, please ensure you provide us with proof of visit such as tickets or receipts, as we may not be able to assist you until we have found this.
If you wish to contact us regarding feedback about your recent visit, this must be within 6 weeks of your visit date. We regretfully will be unable to provide you with a full response beyond this.
To contact our Customer Services Team, please email us directly at feedback@chessington.co.uk