How can we help?
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Guests with Additional Needs
- Information Guides
- Tickets and Parking for Guests with Additional Needs
- Ride Access Pass
- Wheelchair Users
- Resort Accessibility
- Accessibility in the Hotel
- Guests with Reduced Mobility
- Guests with visual or hearing impairments
- Guests with Photosensitive Epilepsy
- Accessible Facilities
- Additional Services
Promoted articles
- Are you making improvements to the Explorer Car Park?
- How do I book tickets online?
- I haven't received barcoded tickets for my Annual/Merlin Pass reservation, what do I do?
- I have not received my email confirmation - what should I do?
- Do you have any accessibility guides I can download for my visit?
- Do I need to pre-book online if I have a promotional voucher?
- What are your Opening Times?
- Covid-19 - Information for Schools with a School Trip Booking
- How can I contact you?
- Can I contact you via Live Chat?