How can we help?
-
Guests with Additional Needs
- Information Guides
- Tickets and Parking for Guests with Additional Needs
- Ride Access Pass
- Wheelchair Users
- Resort Accessibility
- Accessibility in the Hotel
- Guests with Reduced Mobility
- Guests with visual or hearing impairments
- Guests with Photosensitive Epilepsy
- Accessible Facilities
- Additional Services
Promoted articles
- COVID-19 Update - General Information
- What are your Opening Times?
- How do I book tickets online?
- I haven't received barcoded tickets for my Annual/Merlin Pass reservation, what do I do?
- I have not received my email confirmation - what should I do?
- Do you have any accessibility guides I can download for my visit?
- What is the o2 Priority halloween 2021 offer?
- What are the dates for Howl'o'ween 2021
- What's new for Howl'o'ween in 2021?
- Is Creepy Caves: Resurgence wheelchair accessible?
- Is Forgotten Forest wheelchair accessible?
- What are the opening times during Howl'o'ween 2021
- Is Howl'o'ween 2021 Covid-19 safe?
- Can i use a Promotional Voucher for Howl'o'ween 2021
- Is there any restricted dates when using a Chessington or Merlin Annual Pass in Howl'o'ween 2021
- Do I need to pre-book for Howl'o'ween if I am a Pass holder?
- Do I need to pre-book online if I have a promotional voucher?
- Can I currently purchase a Chessington Annual Pass?
- Is there a Annual Pass Holder event in 2021?
- Do I need to pre-book my visit with my Merlin Pass?
- Covid-19 - Information for Schools with a School Trip Booking
- How can I contact you?
- Can I contact you via Live Chat?