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  1. Official Chessington World of Adventures Resort website: Best Price Guaranteed for Theme Park
  2. Theme Park, Zoo and SEALIFE General Information
  3. Guests with Additional Needs

Guests with Additional Needs

  • Do you have any accessibility guides I can download for my visit?
  • Can I use the Ride Access Pass on all rides?
  • Do I need a phone to use the Ride Access Pass system?
  • Do I need to head to the Ride Access Pass Information Hub if I already have my 3 year Merlin Ride Access Card?
  • How does the Ride Access Pass pre-book work at Chessington World of Adventures?
  • Can I book my tickets online if I require a carer ticket?
  • Where is Guest Help and Information located?
  • What is the Ride Access Pass?
  • Can I collect my Merlin Ride Access ID Card at Legoland, Alton Towers and Thorpe park instead?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Is there a quiet hour in any of your attractions?
  • How do I transfer on and off Rides and Attractions?
  • Are there any queue free attractions?
  • Can you store medication?
  • Where can I find your accessible toilets?
  • Do your accessible toilets require a RADAR key?
  • Which attractions have photos with flash, flashing lights or lighting effects?
  • Is the resort easy to navigate in a wheelchair?
  • Is the Resort easy to navigate if I have reduced mobility?
  • What are the seating requirements for riders of size?
  • Can I bring a carer with me?
  • Are there hearing loops available at the Resort?
  • Can I bring my assistance dog with me?
  • How do I enter the park as a wheelchair user?
  • What documentation do you require for a carer ticket?
  • I’m experiencing problems with my Ride Access Pass while I’m on Park. Who can help?
  • Can I hire a wheelchair at the Resort?
  • How do you collect a carer ticket?
  • Can I bring a mobility scooter?
  • How does the Ride Access Pass work?
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