Please note : All Ride Access Pass applications must be completed online, at least 7 days before your visit. Further information can be found here.
How it works:
For clarity, the Ride Access Pass places guests in a ‘virtual queue’ – it does not allow immediate and unrestricted access to rides and attractions.
Upon arrival at the Park, if you have not used the system previously, please visit the Ride Access Pass Information Hub to collect your ID card and the team can assist with logging you on if required. If you have used the system before, please just log on here. You are then able to enjoy the Ride Access Pass:
Select which ride you wish to use using the Ride Access Pass.
A QR code will then appear. Head straight to the ride where a member of the team will scan your mobile device and help you onto the ride.
Once you have enjoyed the ride, a countdown will appear to show the time to wait until your next ride reservation becomes available.
Once the countdown reaches 00:00, you can then select your next ride on the Ride Access Pass.
Please note a maximum of 3 companions may accompany the Pass user on any one ride or attraction and can be interchanged throughout the day. For Red Pass users, a companion over the age of 14 will be compulsory. Details on this can be found here, alongside height, size and other safety restrictions, which also apply and are detailed on signage across the Resort as well.
Please note: From March 2nd you must pre-book your Ride Access Pass ahead of your visit, please see full details here.
If you require further information, please contact our Guest Experience Team via accessibility@Chessington.co.uk or visit the RAP Hub.