You can login in to Manage My Booking to view all the details about your fantastical escape with us. You will need your Booking Number, Surname and Email Address to be able to login.
Amending/Upgrading Your Booking
Need to add on extras, including tickets, and exclusive in-room bundles or extend your stay? You can do this via Manage My Booking! Please login using your booking number, surname and email address and click the 'Complete My Stay' link and follow the steps to view the available extras.
To upgrade the duration of your stay, you would need to get in touch with our Guest Experience Team to assist you. Please click here to contact the team.
Amending Your Stay Date
If something comes up and you need to change the date of your Short Break, we've made it simple and easy to amend your booking.
If you have added our cancellation protection to your booking, you get extra flexibility and can amend your booking prior to your check-in date (for full details please refer to your booking terms and conditions).
Please contact the Guest Experience team to assist.
Need to upgrade your room or change the number of guests?
Upgrading your room or amending the number of people on your booking is simple via our Guest Experience Team. Please note additional charges may apply.
Please note: We will need to speak with the lead name on the booking to make any amendments.