Carers are entitled to free entry to the theme park when booking a short break. No discount is available for the accommodation or extras. You can easily apply for a carer refund by contacting our Guest Experience team.
This is subject to you providing the relevant documentation. More information regarding proof of entitlement to a carer ticket can be found here.
How it works:
- Guests with a disability pay the standard entry fee and are eligible for one free helper. Any further members of the party will pay full price. More information about proof of entitlement to a carer ticket can be found here.
- Please note on some packages/offers carers discount is not eligible, our Guest Experience team will make sure you are aware of this at the time of booking.
- Carer refund amounts may vary according to whether the break is on peak / off-peak dates.