As per the terms and conditions of booking - all tickets are non-refundable. If you would like to discuss your booking further please fill a out a contact form here.
Articles in this section
- I had a ticket that was for a date between March 21st and July 3rd, how do I visit using this ticket? (includes open-dated tickets)
- Can I change the date of my booking?
- Can I cancel my booking and get a refund for my pre-booked tickets?
- I have some unused tickets left over from my visit, can I use them another time?
- Can I change the date of the free tickets I have claimed through The Sun Newspaper?
- Can I change the name on my booking?