If you are completing your transaction online through the Chessington World of Adventures Resort website and are having problems submitting your booking or payment, please firstly check your bank account to see if any transactions have been processed.
If you have not been debited for your transaction, we recommend clearing your browser history, cookies and cache before trying again.
If you continue to experience problems, please make a note of any error codes and where in the booking journey you experienced problems. Please give us a call or start a live chat with us, a member of the team will be happy to look into this for you, our contact information can be found here.