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  1. Official Chessington World of Adventures Resort website: Best Price Guaranteed for Theme Park
  2. Theme Park, Zoo and SEALIFE General Information
  3. Booking Help

Articles in this section

  • Fastrack - Frequently Asked Questions
  • How do I book tickets online?
  • I have not received my email confirmation - what should I do?
  • I'm having issues booking online - what should I do?
  • Can I change the date of my booking?
  • Can I buy tickets on the day when I arrive?
  • Can I cancel my booking and get a refund for my pre-booked tickets?
  • My online booking failed part way through and it looks like I have been charged - what should I do?
  • Why am I unable to book for my selected visit date?
  • How do I book a date to use my complimentary tickets?
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My online booking failed part way through and it looks like I have been charged - what should I do?

Please contact us on by clicking here. Our team will be happy to assist you with this issue and check if your order has successfully gone through.

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Related articles

  • I have not received my email confirmation - what should I do?
  • How can I contact you?
  • I've lost/forgotten my tickets - what should I do?
  • Can I cancel my booking and get a refund for my pre-booked tickets?
  • Help and Contact Information for Overnight Stays

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