Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions.
Due to the COVID-19 Pandemic we are offering guests to change the date of their visit if they are displaying symptoms of Covid-19, shielding or isolating. If you would like to change the date of your visit you will need to contact us via Phone or Live Chat and we will try our best to change your visit date subject to availability.
Please note some ticket types and tickets from third party vendors may not be able to be changed.