If you have purchased your tickets from the Chessington World of Adventures website and cannot locate these, please firstly check your junk and spam folders as sometimes our emails can end up in the wrong folder.
If you have paid by Apple Pay, Google Pay, or PayPal, your tickets may have gone to the email address associated with that which may be different to primary inbox, so please check there.
If you still can't locate these, please contact us and a member of the team will be happy to assist!